Shipping policy
Thank you for shopping with Aromatic Gardens Skincare! We’re committed to delivering your handmade skincare products quickly and safely. Please review our shipping policy below.
📦 Processing Time
- All orders are processed within 2–4 business days.
- Orders are not shipped or delivered on weekends or holidays.
- During high-volume periods (e.g., holidays or sales), processing times may be slightly extended.
🌍 Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard (U.S.) | 3–7 business days | Based on weight |
| Expedited (U.S.) | 2–3 business days | Based on weight |
| International | 7–21 business days | Varies by location |
Note: Delivery times are estimates and may vary due to carrier delays or customs processing.
📫 Order Tracking
Once your order ships, you’ll receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.
🌿 Shipping Restrictions
- We currently ship within the U.S. and select international locations.
- We do not ship to P.O. Boxes or APO/FPO addresses at this time.
❗ Lost or Damaged Packages
If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at aromaticgardenssc@gmail.com. We’ll do our best to resolve the issue promptly.